Only pay when Callee connects with a human. Each plan covers outbound blitzes, inbound routing, real time transcriptions, and operator takeovers—no seat math required.
Startups
New launchSpin up outbound debt recovery, prospecting, or scheduling flows with live transcripts your operators can watch instantly.
3 concurrent outbound / inbound playbooks
Realtime operator console with listen + barge-in
Live DICE / WAOE / WACE segmentation + summaries
Email support & EU + US calling pools
Growth
Most popularFor large teams automating thousands of calls. Mix outbound recovery, inbound routing, and research widgets in one workspace.
Unlimited playbooks, languages & voice personas
Browser + CMS widgets with screen share + co-browse
Data warehouse streaming & CRM syncing
Priority routing, QA review tools, dedicated CSM
Enterprise
Self-host availableDedicated clusters, compliance tooling, and on-premise options for regulated industries needing custom routing.
Unlimited brands, agents, and SIP trunks
Custom QA, redaction & policy enforcement
Transfer-to-human APIs & workforce management links
Self-hosted or private-region deployment with TAM
Self-hosting kit, VPC peering, and private residency are exclusive to Enterprise.
Estimate your monthly spend
Drag the slider to see pricing based on average 5 minute conversations.
Startups
€0.42
Growth
€0.32
Enterprise
€0.22
Funded by industry leading investors
"Watching Callee price per connected call removes the friction that crushed most telephony projects. Revenue teams can spin up playbooks in days instead of negotiating seats for months."
"We invested because Callee blends outbound automation, inbound routing, and human takeover in one console. No other platform gives operators this level of insight."
"Their LiveKit + Vonage architecture means any enterprise can self-host without sacrificing the realtime segmentation or human control they expect."
"Callee is the first AI voice platform we have seen where operators actually trust the hand-off. The transparency creates a moat that will be hard to replicate."
| Outbound & Revenue Recovery | Startups plan | Growth plan | Enterprise plan |
|---|---|---|---|
| Parallel dialers & pacing | Up to 10 campaigns | Unlimited with schedules | Unlimited + predictive pacing |
| Workflow branches & decision trees | 3 playbooks included | Unlimited playbooks | Unlimited + compliance gating |
| Realtime operator console | |||
| Listen / barge / kick AI controls | Listen-only | Listen + barge-in | Full control + warm transfers |
| DICE, WAOE, WACE segmentation | Daily summaries | Realtime labels + CRM sync | Realtime + custom taxonomy |
| Average call duration included | 5 minutes | 5 minutes | 5 minutes + burst credits |
| Inbound routing & human escalation | Startups plan | Growth plan | Enterprise plan |
|---|---|---|---|
| Inbound IVR builder | Drag & drop | Advanced routing | Advanced + custom logic |
| Transfer-to-human workflows | Operator notify | Operator + queue transfer | Operator, queues + workforce APIs |
| Browser & CMS voice widgets | 1 widget + screen share | Unlimited widgets | Unlimited + white-label |
| Vonage / LiveKit SIP trunks | Dedicated or BYOT | ||
| Live agent co-listen seats | 5 | 25 | Unlimited |
| Escalation macros & scripts |
| Analytics, QA & AI | Startups plan | Growth plan | Enterprise plan |
|---|---|---|---|
| Realtime transcript stream | |||
| Summaries + next best actions | Basic summaries | Custom prompts per playbook | Org-wide templates + API |
| Data warehouse streaming | |||
| QA scorecards & dispute workflows | CSV export | Built-in scorecards | Scorecards + policy engine |
| Custom AI actions & functions | |||
| Sentiment & risk monitoring | Advanced + alerting |
| Deployment, security & compliance | Startups plan | Growth plan | Enterprise plan |
|---|---|---|---|
| SLA & support | Business hours | 24h response | Dedicated TAM · 4h response |
| Redaction + PII scrubbing | Basic redaction | Advanced policies | Advanced + custom policies |
| Data residency options | EU + US shared | EU + US dedicated pods | Private regions + self-host |
| Audit logs & retention | 90 days | 1 year | Custom |
| Self-hosting toolkit | |||
| Regulatory packages (PCI, GDPR, FDCPA) | Summary docs | Full package | Full + custom attestations |
| Automation & integrations | Startups plan | Growth plan | Enterprise plan |
|---|---|---|---|
| REST + Webhook API | Core events | Full API | Full + dedicated limits |
| CRM connectors (Salesforce, HubSpot, Zendesk) | 1 | 5 | Unlimited |
| Data warehouse sync (Snowflake, BigQuery, Redshift) | |||
| Custom voice & language packs | English + Spanish | 12 languages | All languages + bespoke voices |
| Workflow SDK & CLI | |||
| Professional services hours | 20 hrs / yr | Custom SOW |
Haven’t found what you’re looking for? Try the Callee wiki or contact us.
Partner with our solutions team to design outbound, inbound, and web voice flows, wire up escalation rules, and pilot thousands of calls before flipping the switch for every region.
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